Skip to main content

2 posts tagged with "bestpractices"

View All Tags

Best Practices - Requesting Support via email

· 2 min read
Vikas Gupta
Former Manager - Developer Relations and Standards

Ensuring prompt email support is crucial for achieving a seamless integration. We prioritize addressing inquiries from developers and the community promptly. However, given the volume of emails we receive daily, ranging from straightforward queries to those requiring in-depth research for the best solution or alternative, our response times may vary. Our approach to supporting email inquiries involves several phases: